Returns & Refunds

We want you to love your purchase. If you're not completely satisfied, we're here to help.

Returns

• Items may be returned within [X] days of delivery

• Items must be unused and in original condition

• Proof of purchase is required

Non-Returnable Items

• Gift cards

• Final sale items

• Personalized or custom products

Refunds

Once your return is received and inspected:

• Approved refunds will be issued to your original payment method

• Processing times may vary depending on your bank

Exchanges

We replace items only if they are defective or damaged.

Return Shipping

Customers are responsible for return shipping costs unless the item is defective.

To initiate a return, please contact:
dianna@plumandsparrow.com